Product Operations Manager – Remote

Help shape the future of distributed energy

At SwitchDin, we’re building the software powering the energy transition.

Our platform enables utilities, commercial energy users and technology partners to integrate and manage renewable energy, battery storage, electric vehicles and distributed energy resources at scale. From virtual power plants to microgrids, our technology helps create a cleaner, smarter and more resilient energy system.

We’re an Australian technology company with a growing international presence across Europe and North America, and we’re looking for a highly organised Product Operations Manager to help our Product team operate at its best.

About the role

This is a fantastic opportunity for someone who enjoys bringing order to complexity.

Working closely with our Product Lead, you’ll become the operational backbone of our product function. You’ll transform ideas, customer feedback, strategic initiatives and engineering inputs into well-defined pieces of work that development teams can confidently deliver.

You’ll keep product delivery running smoothly by maintaining product backlogs, coordinating planning sessions, managing product documentation, and ensuring decisions are recorded, traceable and ready for delivery.

Rather than deciding what gets built, you’ll focus on ensuring the right information, documentation and processes are in place so great decisions can be made and engineering teams can move quickly.

If you enjoy business analysis, product operations, delivery coordination or project support, this role offers an excellent pathway into product management within a fast-growing technology company.

What you’ll be doing

You’ll work across Product, Engineering, Strategy and Commercial teams to:

• Convert product ideas and strategic initiatives into clear, well-defined engineering tasks
• Maintain Productboard, Jira and related product management tools as the trusted source of truth
• Coordinate backlog grooming sessions and product planning activities
• Prepare agendas, documentation, meeting notes and follow-up actions for product cadences
• Maintain Product Requirements Documents (PRDs), feature records, roadmaps and product artefacts
• Ensure decisions, approvals and documentation remain organised, traceable and audit-ready
• Coordinate cross-functional actions to keep initiatives moving
• Support product research activities, customer interview logistics and retrospectives
• Identify opportunities to improve processes and product operations through automation and AI-enabled tools
• Help continually improve the efficiency of our product delivery practices

About you

You enjoy creating structure from ambiguity and are naturally organised.

You don’t mind chasing loose ends, improving processes or keeping documentation current. You take pride in making sure nothing falls through the cracks.

You’ll likely bring experience in one or more of:

• Product Operations
• Business Analysis
• Project Coordination
• Product Management support
• Delivery Coordination
• Technical Project Administration

You will also have:

• Excellent organisational and time management skills
• Strong written communication and documentation skills
• The ability to break complex problems into clear, actionable tasks
• Confidence working with cross-functional technical teams
• Experience using collaboration and project management tools such as Jira, Productboard, Confluence or similar (or the ability to learn quickly)
• A continuous improvement mindset with curiosity about AI and workflow automation

Experience working in SaaS, software development, energy, utilities or regulated industries will be highly regarded but isn’t essential.

Why SwitchDin?

At SwitchDin, you’ll work alongside passionate people solving meaningful problems that accelerate the global energy transition.

We offer:

• The opportunity to work on technology with real-world environmental impact
• A collaborative, supportive and highly skilled team
• Exposure to modern product management practices
• Career growth into Product Management or Product Operations leadership
• Flexible hybrid working arrangements
• Ongoing learning and development, including AI capability development
• A culture built on innovation, integrity and inclusion

Our values

We’re guided by three core values:

Innovation – We build technology that helps reshape the future of energy.

Integrity – We make thoughtful, evidence-based decisions and do the right thing.

Inclusion – We believe diverse perspectives create better products and stronger teams.

Ready to apply?

If you’re excited about building operational excellence within a growing technology company and want to help accelerate the clean energy transition, we’d love to hear from you.

Submit your resume here or email us at jobs@switchdin.com together with a brief cover letter outlining why you’re interested in joining SwitchDin