Training Operations Manager - East Coast

Description

Lead. Grow. Innovate. Shape the future of rail training across Australia's East Coast.

Railtrain Holdings Group (RHG) is seeking an experienced and commercially minded Training Operations Manager to lead our East Coast Registered Training Organisation (RTO) operations.

This is a pivotal leadership role responsible for driving operational excellence, compliance, workforce capability, client satisfaction, and business growth across our training operations. You'll lead a team of trainers and coordinators while partnering with industry clients to deliver high-quality, compliant, and commercially successful training solutions.

Requirements

Reporting to the RTO General Manager, you'll be responsible for the day-to-day management and growth of our East Coast training operations. You'll lead a team of trainers, ensure quality and compliance standards are met, build strong client relationships, and support the continued growth of our training business. This is a hands-on leadership role that combines people management, operational oversight and business development. ​

Key responsibilities include: 

• Leading and supporting trainers to deliver high-quality training outcomes.
• Managing training operations, budgets and performance across the East Coast.
• Developing and maintaining strong relationships with clients and industry stakeholders.
• Identifying and securing new business opportunities.
• Ensuring compliance with RTO standards, funding contracts and regulatory requirements.
• Overseeing enterprise projects, third-party partnerships and training contracts.