Paid Media & Amazon Support Specialist (ANZ)

Who is the Compendium Group?

The Compendium Group is made up of a Distribution Company based in Australia and New Zealand and an International Consultancy company with an office in the UK that works with International Brands that are innovative, ethical, and global leaders in their channels across the Outdoor, Surf, Sport, Active Lifestyle and Boutique categories. Currently distributing Allbirds, Cotopaxi, Hydro Flask, melin, Nocs Provisions, OOFOS and Rumpl in Australia and New Zealand and managing the international business for OOFOS and Feetures. 

We have a proven track record in building long-standing partnerships to act as the brand’s custodians outside of their home market. These partnerships are carefully selected based on having a clear cause and a point of difference within their market sector. We offer an outstanding consumer-centric digital, retail & wholesale solution to position our partner brands at the heart of each distribution opportunity across Australasia. 

The Group is seeking an experienced and innovative Paid Media & Amazon Support Specialist to support paid digital performance and Amazon marketplace activity across our growing portfolio of brands and markets. This hands-on role combines campaign execution, performance optimisation, creative coordination and Amazon support, working closely with our Digital and Operations teams to drive growth and maximise commercial performance. 

Key Responsibilities:   

Paid Media

• Build, launch, monitor, and optimise Meta and Google Ads campaigns across multiple brands and markets
• Support campaigns across awareness, consideration, acquisition, conversion, and retargeting
• Manage campaign setup, audiences, keywords, placements, budgets, creative, links, and tracking
• Monitor performance and make regular optimisations across spend, targeting, bidding, and creative
• Conduct campaign QA to ensure advertising, landing pages, product feeds, and tracking are functioning correctly
• Stay informed about platform updates and emerging paid-media opportunities

Budgets and Performance

• Track  paid-media budgets across brands, platforms, and markets
• Monitor daily, weekly, and monthly spend against approved budgets
• Maintain accurate budget trackers and projected end-of-month spend
• Identify and communicate potential underspend, overspend, or performance issues
• Support budget reallocations based on performance, stock availability, promotional priorities, and commercial opportunities
• Track key metrics including ROAS, MER, CPA, conversion rate, revenue, and customer acquisition

Paid Creative

• Coordinate paid-media creative across internal teams and external partners
• Develop clear creative briefs based on campaign priorities and performance insights
• Create and adapt paid assets using Canva, Figma, Adobe, or similar tools
• Develop variations of static assets, carousels, short-form video, copy, headlines, and calls to action
• Ensure creative meets platform requirements and brand guidelines
• Support creative testing and identify when new assets are required

Campaign Coordination

• Work closely with the operations and digital teams to align paid campaigns with product launches, deliveries, stock availability, promotional periods, and wider digital activity
• Coordinate paid campaign timelines across multiple brands and markets
• Gather campaign inputs, product information, promotional details, and creative assets from relevant teams
• Communicate any stock, product-feed, tracking, or landing-page issues that may affect paid performance

Reporting and Insights

• Assist with weekly and monthly paid-media performance reporting
• Maintain accurate reporting dashboards and campaign trackers
• Track results against campaign objectives, budgets, forecasts, and commercial targets
• Identify trends and opportunities across audiences, products, creative, platforms, and markets
• Provide clear insights to inform campaign optimisation, budget allocation, and creative development

Amazon Support

• Create and process invoices, purchase orders, and related documentation related to Amazon Vendor accounts. 
• Assist with preparing and coordinating shipments to Amazon Fulfillment Centers (FBA).
• Monitor shipment status and communicate any delivery or receiving issues.
• Support inventory tracking and stock replenishment activities.
• Update and maintain product listings on Amazon Seller Central.
• Assist with uploading product images, descriptions, keywords, and pricing updates.
• Support Amazon Brand Store updates, including banners, product collections, and content changes.
• Assist in creating and updating A+ Content.
• Implement advertising campaign updates as instructed by the Amazon Lead.
• Generate basic reports on sales, inventory, and advertising performance.
• Support the setup of promotions, coupons, deals, and seasonal campaigns.
• Monitor listing health and identify suppressed or inactive listings for correction.
• Assist in responding to Amazon support cases and tracking resolutions.
• Maintain accurate product, pricing, and marketplace records.
• Coordinate with the warehouses to support order fulfillment.
• Conduct competitor and pricing research as directed.
• Support new product launches and catalog expansion projects.
• Assist with customer review and feedback monitoring.
• Maintain documentation and standard operating procedures.
• Perform general administrative duties and provide ad hoc support to the Amazon Marketplace Lead.

Experience and Qualifications

• Qualification in marketing, digital communications, business, or a related field, or equivalent experience
• Experience or a strong demonstrated interest in paid digital marketing, ideally within e-commerce or retail.
• Eagerness to learn Amazon marketplace operations and digital advertising.
• Experience using Meta Ads Manager and Google Ads is strongly preferred
• Basic understanding of Amazon Seller Central is strongly preferred
• Understanding of paid-media metrics including ROAS, MER, CPA, CTR, CPM, CPC, and conversion rate
• Strong numerical skills and confidence managing budgets, spreadsheets, and performance data
• Experience creating or coordinating paid assets using Canva, Figma, Adobe, or similar tools
• Proficiency in Microsoft Excel, Word, and Outlook.
• Familiarity with Shopify, Google Analytics, and email marketing platforms is advantageous
• Excellent written and verbal communication, accuracy and attention to detail
• Strong organisational and time-management skills with the ability to manage multiple brands, accounts, budgets, and deadlines
• A proactive, curious, and solutions-focused approach
• Ability to work independently and follow established processes.