Operations Manager: Discovery Resorts - Rottnest Island

About Us

G’day Group

G’day Group is the undisputed leader in regional travel, with over 85 properties across Australia’s most spectacular destinations. We create unforgettable experiences that connect people, places, and communities.

Rottnest Island

Just off the coast of Perth, Rottnest Island is one of Western Australia’s most iconic tourism destinations. Known for its natural beauty, relaxed lifestyle, and vibrant hospitality offering, working on Rottnest Island provides a rare opportunity to combine meaningful career growth with a truly unique island lifestyle.

The Role

Operations Manager – Food & Beverage

Reporting to the General Manager, the Operations Manager – Food & Beverage is a critical senior leadership role responsible for overseeing all food and beverage operations on Rottnest Island — and acting as the most senior on-island operational leader when the General Manager and Operations Manager are not present.

This role extends beyond food and beverage. While a strong hospitality background is essential, we are looking for a highly capable operational leader who can confidently oversee island operations, support cross-functional teams, and ensure the smooth, safe, and commercially sound running of the site during leadership absences.

This is a hands-on, visible leadership role suited to someone who thrives in complex environments, leads from the front, and takes ownership of outcomes. You will work closely with venue managers, department leaders, and frontline teams to drive performance, maintain standards, and deliver outstanding guest experiences in a fast-paced, seasonal setting.

Key Responsibilities

• Provide senior on-site leadership across the island when the GM and Operations Manager are off-island
• Oversee day-to-day operations across multiple food and beverage venues
• Lead, coach, and develop F&B leaders and frontline teams
• Maintain high standards of service, food quality, safety, and compliance
• Manage rosters, labour costs, workforce planning, and peak-period readiness
• Oversee budgets, cost control, stock management, and financial performance
• Ensure compliance with WHS, food safety, and liquor licensing requirements
• Act as a key operational escalation point and decision-maker
• Drive continuous improvement across operations, guest experience, and team engagement
• Liaise closely with the General Manager, Operations Manager, and Head Office

Skills & Experience

• Proven experience in a senior Food & Beverage or Hospitality Operations role
• Demonstrated ability to lead large, multi-venue or multi-site operations
• Strong operational mindset with the confidence to make decisions and take accountability
• Solid commercial acumen including budgeting, forecasting, and cost control
• Excellent communication and stakeholder management skills
• Calm, adaptable, and solutions-focused approach in dynamic environments
• Experience in resort, island, or remote operations highly regarded

Qualifications

• Diploma of Hospitality Management or equivalent (advantageous)
• Approved Manager Card (WA Liquor Licensing) – required
• Food Safety Certificate – required
• Manual/Open Driver’s Licence – required
• First Aid or Advanced First Aid Certificate – favourable

Benefits

• Live and work on iconic Rottnest Island
• Attractive package including accommodation and meals
• High level of autonomy and operational responsibility
• Career development opportunities within G’day Group
• Strong support from Head Office and senior leadership
• Access to Employee Assistance Program (EAP)
• Extensive employee benefits including discounted flights, accommodation, and car hire
• Perks across 300+ G’day and Discovery Parks locations nationwide

This role is based on Rottnest Island and requires you to live and work on the island. Applicants should carefully consider the realities of island living for an extended period. G’day Group offers competitive remuneration, island living benefits, and ongoing learning and development opportunities.

Discover more to life – APPLY NOW!