Event Workforce Coordinator

At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration. 

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark – The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases – making it an extraordinary location for our team members to work. 

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at careers@iccsydney.com or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity:

Join ICC Sydney as an Event Workforce Coordinator on a 12-month fixed term contract, playing a pivotal role in supporting the successful delivery of world-class events. As the central point of contact for our Event Delivery workforce, you will coordinate rostering, workforce planning and team member scheduling to ensure the right people are in the right place at the right time. 

Working in a fast-paced and dynamic environment, you will collaborate with a wide range of internal departments and external stakeholders, contributing to exceptional event outcomes while delivering outstanding service to our team members. This role offers the opportunity to drive continuous improvement, build strong relationships across the business and make a meaningful impact on the operational success of Australia's premier convention, exhibition and entertainment venue. 

This role is suited to someone who is highly organised, detail-oriented and customer-focused, with strong communication and problem-solving skills. It offers an opportunity to grow within a high-performing team while supporting effective workforce coordination and great event experiences.

Required Skills & Experience:

• Experience in workforce scheduling, rostering, event coordination, hospitality supervision or a similar role within a fast-paced operational environment. 
• Strong planning, organisational and time management skills, with the ability to manage multiple priorities and adapt to changing business demands. 
• Excellent communication and relationship-building skills, with a customer-focused approach and the ability to work effectively with internal and external stakeholders. 
• Proficiency in Microsoft Office applications and experience using workforce management, rostering or event management systems. 
• Demonstrated ability to problem solve, maintain confidentiality and use initiative to improve processes and support operational success.
• Valid working rights in Australia.
• You must be 18 years or over.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued. 

As part of our team, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:

• Free and fresh daily meals.
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave. 
• Purchased leave, novated leasing and salary sacrificing options. 
• Access to exclusive health insurance offers and an executive superannuation arrangement. 
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.   
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence. 

What to expect next:

If this sounds like the right role for you, we look forward to receiving your application.

At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview. 

To be eligible for employment you must have valid working rights in Australia.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.