Service Scheduler

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:


We have an exciting opportunity for an organised and customer-focused PM Service Scheduler to join our Customer Support division at Fairfield, NSW.

Reporting to the PM Service Supervisor, you’ll be responsible for planning and coordinating all PM service activities for our PM Service Technicians across the South East Region. This role is critical in ensuring customers receive proactive support while helping drive growth in Komatsu’s Preventive Maintenance service offering.

You’ll work closely with technicians, customers and internal support teams to maximise service efficiency, improve customer outcomes, and ensure the full PM service cycle is completed to Komatsu standards.

This role is ideal for someone who enjoys working in a fast-paced operational environment and takes pride in delivering exceptional customer service.

Role Located:  Fairfield, NSW

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

What we are looking for:      

• Experience in scheduling, planning, customer service or operational coordination roles
• Strong communication and relationship-building skills
• Ability to manage competing priorities in a fast-paced environment
• Customer-focused mindset with a proactive approach to problem solving
• Experience within earthmoving, mining, construction or service industries desirable
• Strong organisational skills and attention to detail
• SAP / OneView experience beneficial but not essential
• Technical or trade background advantageous
  
  

You’ll thrive in this role if you enjoy coordinating teams, solving problems, supporting customers and working collaboratively within a high-performing service environment.

Ready to get started? Simply hit the apply now button! 

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.