Internal Only - City Safety Officer

Personnel Area: Customer Services

Branch: Compliance and Regulatory Services

Salary Range: Grade 12 - $1737.20 + Superannuation per week

(Remuneration stated is for a full-time position)

Work type: Temporary full-time

Duration: Up to 12 months with potential to extend

Location: Bowen Hills

Our Business:

Our services and facilities help foster communities which are safe, healthy, active, vibrant and inclusive - now and into the future.

Our Branch:

Compliance and Regulatory Services (CARS) supplies services which help make Brisbane a fairer and safer place 24/7. Our focus is our Community Value, and we engage with people across the City in a consistent, responsive way, making strong decisions to resolve problems and deliver solutions. 

The Role

As a City Safety Officer within the Public Amenity and Safety team, you will operate at the intersection of community safety, homelessness engagement, and compliance. This role involves working directly with individuals experiencing homelessness—such as those residing in park encampments—while collaborating closely with stakeholders including Queensland Housing, Queensland Health and QPS to achieve fair, compassionate, and practical outcomes. You will play a key role in balancing public access to shared spaces with the need to support vulnerable members of the community.

In this varied position, you will undertake investigative and compliance activities relating to community safety concerns, applying relevant State Government legislation and Local Laws. Your work will include gathering evidence, conducting interviews, obtaining statements, and assessing each situation on its merits. A strong emphasis is placed on ensuring individuals are given appropriate opportunities and support before enforcement action is considered, with outcomes achieved through education, mediation, and, where necessary, compliance measures to prevent reoccurrence.

What are we looking for?

This role is ideal for someone who thrives in complex environments, values fairness, and wants to contribute to meaningful, long-term outcomes for the community.

You will bring:

•  ability to navigate sensitive situations with professionalism, fairness, and empathy
• strong interpersonal skills with the ability to engage vulnerable community members
• proactive problem-solver with sound analytical and investigative skills, capable of interpreting legislation, gathering evidence, and making well-reasoned decisions
• strong communication and documentation skills are essential, along with the ability to collaborate effectively with stakeholders
• strong organisational skills and the ability to manage competing priorities in a dynamic environment
• a passion for delivering positive outcomes for communities.

 Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role will require a Criminal History Check and current “C” Class driver’s licence.

For more information: Please call Larissa Robl, Talent Partner on 07 3178 4280

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Closing Date: Tuesday 16 June 2026 at 11:55pm AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI