Infrastructure Operations Manager

About us:

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We have an exciting opportunity available to take on this critical leadership position for our Services Product Line, as the Infrastructure Operations Manager for our Sydney Light Rail maintenance contract. Based at our facility in Randwick NSW and reporting to the Project Director, you will play a critical role in aligning operational delivery with strategic objectives, while enhancing  organisational efficiency. This is a hands-on leadership role suited to a strong operator who thrives on improving systems, strengthening governance, driving measurable performance outcomes and ensuring operational discipline across the business. 

We’ll look to you for:

• Operational Performance & Delivery - Leading operational efficiency and continuous improvement by executing strategy, monitoring SQCD performance, embedding disciplined ways of working, and ensuring safe, reliable operations through effective incident management and readiness for major works and system changes.
• Leadership & Team Management - Leading and developing supervisors and technical teams, providing clear direction, performance management, and resource coordination while ensuring consistent compliance with maintenance standards and procedures.
• Maintenance Planning & Delivery - Leading compliant, efficient maintenance planning and execution across rail assets, optimising access, systems and methodologies to improve asset reliability, availability and SQCD performance through disciplined data‑driven delivery.
• Governance, Safety & Compliance - Leading risk, governance and assurance frameworks, ensuring full compliance with rail safety, EHS and workplace obligations through rigorous safety assurance, incident management and control of safety‑critical assets.
• Stakeholder, Client & Contractor Management - Building strong internal and external relationships to support effective maintenance delivery, contract performance and customer satisfaction through clear representation, accountability and professional communication.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Effective communication skills with the ability to engage, influence and manage stakeholders across all levels.
• An agile and proactive approach, with the demonstrated ability to thrive in a fast-paced and dynamic environment.

• Proven leadership of multi‑disciplinary infrastructure maintenance teams, ideally in a rail/light rail environment.
• Strong command of maintenance planning & scheduling, isolations/permits, and field operations.
• Expertise with ERP/CMMS and reporting tools (e.g., SAP, Maximo/Ellipse, Power BI; MS Project/Primavera).
• Demonstrated capability in incident management, RCA (e.g., ICAM), risk management and safety assurance.
• Experience in governance and board‑level reporting, with high standards of data integrity and controls.
• Tertiary qualification in Engineering or related discipline (or equivalent experience).

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also benefit from:

• Contributing to a high-profile and critical project for Alstom ANZ.
• 18 weeks paid parental leave.
• Free gym membership.
• Flexible working options and additional leave days.
• Purchase annual leave and novated leasing schemes.
• Benefit from our investment in your development, through award-winning learning
• Stability, challenges and a long-term career enabling you to steer your progression in whatever direction you choose across functions and countries.
• Benefit from a competitive package that recognises your performance and potential.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: hr.accessibility@alstomgroup.com.

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.