Homecare Operations Manager

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.

Reporting directly to the State Manager, you will lead the regional execution of our home oxygen, sleep services, and nursing home business lines. This is a critical role where operational excellence, safety compliance, and patient care intersect, ensuring that life-supporting medical equipment and gases are delivered reliably, safely, and cost-effectively.

How will you CONTRIBUTE and GROW?

As a vital leader of our regional operations, you will drive efficiency while championing a culture of care and safety:

• Operational & Fleet Leadership: Coordinate and supervise all regional home healthcare operations. Take ownership of road safety standards, including driver training, coaching, and In-Vehicle Monitoring System (IVMS) management.

• Continuity of Care & Supply: Ensure the uninterrupted supply of sleep products to CPAP clinics and medical gases and equipment to our patients, nursing homes, and clinical partners, fulfilling all contract service delivery obligations.

• Asset & Compliance Stewardship: Ensure all diagnostic and therapeutic assets are accounted for, tracked using our Great Plains ERP system, and maintained in strict accordance with preventive and corrective maintenance schedules.

• People & Agent Development: Recruit, onboard, coach, and manage a diverse team of direct reports and regional agents, aligning their daily objectives with our strategic KPIs and development frameworks.

• Rigorous Safety & Audits: Maintain and execute comprehensive safety scorecards, operational audits, and hazard assessments to ensure absolute compliance with internal guidelines and external healthcare regulations.

• Stock & Inventory Control: Manage regional stock levels, lead stocktakes, and collaborate with our National Supply and National Operations teams to proactively mitigate supply chain risks.

• Patient Advocacy & Training: Champion safe usage by ensuring patients are fully educated and comfortable with their life-changing medical equipment.

Are you a MATCH?

We are looking for an autonomous, problem-solving leader who thrives in a dynamic operational environment. You will bring:

• Proven Leadership & Management: Solid experience leading operational teams, managing performance reviews, and setting team objectives.

• Operational & Technical Acumen: Strong understanding of preventive and corrective maintenance methodologies, as well as mandatory regulatory inspection requirements.

• Problem-Solving & Risk Management: Experience utilizing root-cause analysis and risk-assessment methodologies to resolve operational concerns.

• Advanced Communication: Outstanding written and verbal communication skills, with a proven ability to present information clearly to both clinical partners and executive management.

• Digital Literacy: Strong computer skills, including the Google Workspace suite and experience navigating corporate ERP systems (experience with Great Plains is an advantage).

• Exceptional Organization: Outstanding project management, prioritizing, and multitasking capabilities with a track record of driving initiatives to completion.

The Air Liquide Edge: What We Offer

At Air Liquide Healthcare, we don't just offer a job; we offer a career that enriches you. We provide a professional environment designed for your success:

• Support & Security: 14 weeks paid parental leave, Salary Continuance Insurance, and employee stock purchase options.

• Work-Life Balance: Hybrid work arrangements with a professional environment focused on your health and wellbeing.

• Vibrant Culture: Access to wellness initiatives, Employee Assistance Programs (EAP), retail discounts with over 350 partners, one paid volunteering day each year, and regular team social events.

• Growth Ecosystem: Long-term career development opportunities nationally and internationally across the global Air Liquide Group.

Your next leadership chapter starts here. Because when you grow, we grow!

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.