Group IT Senior JDE Systems Analyst

Job Description

Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples’ courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don’t stand still – there are always opportunities to do more and do better.

• Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.

• Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy.

• Want to help us better the communities we live and work in? Our purpose of creating, connecting, and caring for communities is more than a saying to us – it’s a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way! You’ll find us partnering with local and national community groups, like Clontarf Foundation, Black Dog Institute, and Soldier On, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry.

• Do we offer a ‘competitive’ salary package? Of course! Speak to our Talent Acquisition or People & Culture team to learn more.

What’s on offer?

We are looking to recruit the role of a Group Senior JDE Systems Analyst on a 24-month max term contract to be based in Melbourne, Sydney, Brisbane or Adelaide. Reporting to the Group JDE Support Manager, you’ll play a key role in our JDE applications team, supporting our people to use the JDE ERP system safely, efficiently and in line with finance and ERP best practice.

In this role, you’ll provide specialist second‑level support for our business‑critical financial systems, including JDE and associated reporting tools, and help ensure these applications meet agreed service levels. You’ll work closely with users to troubleshoot issues, improve how the system is used and guide them to get the best possible outcomes. The core systems you’ll support include JDE, All‑out Security, financial reporting tools and financial mobile applications, helping to keep our operations running smoothly across the business.

What will you be responsible for?

• Act as the Subject Matter Expert for JDE, providing second‑level support and resolving functional, data and workflow issues across Finance, Supply Chain and Manufacturing.
• Support JDE enhancements, updates and upgrades to ensure the system continues to meet business needs.
• Manage support queues to provide timely assistance and keep ERP applications stable and available for critical operations.
• Maintain strong system security and integrity, including role‑based access, segregation of duties and user audit reporting.
• Promote best‑practice use of JDE within Fulton Hogan through specialist advice, up‑to‑date knowledge articles and training materials.
• Share knowledge and collaborate with JDE team members and Helpdesk staff to strengthen overall application support.

How you’ll connect to the role?

To be successful in this role, you’ll bring a solid mix of technical and business experience. You’ll have a tertiary qualification in business or information systems/technology (or comparable industry experience), alongside 4–6 years’ hands‑on work with JD Edwards ERP in roles such as second‑level support, Business Analyst or Systems Analyst. Experience across multiple JDE modules or business functions, such as Finance, Manufacturing, Job Costing and Supply Chain, is highly desirable. You’ll also have a background in 1st to 3rd level customer support or service desk environments, including working with SLAs, issue/defect tracking and ticketing systems, and a strong understanding of business needs and customer outcomes beyond just the technical detail.

You’ll pair this with strong problem‑solving and analytical skills, enabling you to identify root causes of functional issues and guide users to effective solutions. You’re proactive about your own development and keen to grow your skills in areas like business requirements elicitation, specification design and technical consulting. Great communication and interpersonal skills are essential, as is a positive, can‑do approach and the ability to support customers both remotely and face‑to‑face.

Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone.

We are committed to reconciliation and building and nurturing respectful relationships with First Nations peoples. Through our First Nations Engagement Strategy and Reconciliation Action Plan (RAP), we aim to promote opportunities, cultural understanding and partnerships that celebrate and acknowledge the contributions of Indigenous communities.

If our values resonate with you, please submit an application for the position. If you’re not sure that you meet 100% of the selection criteria, that’s okay, we would still like to hear from you and potentially discuss how your skills could be utilised at Fulton Hogan.

For over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in every kind of weather and environment, creating, connecting, and caring for communities across Australia, New Zealand and the South Pacific.

We celebrate and embrace diversity across our business and are committed to equal employment opportunities.

We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply.