Facilities Operations Manager

Lead Operational Excellence Across a Growing National Portfolio

Spotlight Retail Group (SRG) is experiencing significant growth across its national footprint. To support this expansion and strengthen the delivery of facilities services across our brands and properties, we are introducing a new senior leadership role – Facilities Operations Manager.

The Opportunity

Reporting to the Group Head of Facilities, this newly created role provides strategic and operational leadership across our multi-site portfolio. You will oversee and support a team of five Facilities Managers, ensuring consistent standards, high performance, and strong alignment with Spotlight Groups operational and commercial objectives.

This is a key leadership position responsible for driving best-practice facilities operations, enhancing service quality, and supporting the continued growth of our store and property networks.

Key Responsibilities

Leadership and People Management

• Lead, mentor, and develop five Facilities Managers across their specialist service categories.
• Promote consistent operating standards and foster a culture of collaboration, accountability, and continuous improvement.

Operational Excellence

• Oversee end-to-end planned and reactive maintenance across Spotlight Groups national store and property portfolio.
• Support minor capital works and operational improvement initiatives.

Contract and Vendor Governance

• Ensure all facilities operations meet WHS, legislative, and Essential Safety Measures requirements.
• Drive proactive risk mitigation and operational assurance.

Financial and Strategic Support

• Oversee operational expenditure, identify cost-optimisation opportunities, and support annual budgeting.
• Provide reporting, insights, and recommendations to senior leadership.

Who You Are

• An experienced leader in Facilities Management with exposure to large, complex, or multi-site environments.
• Skilled in leading technical teams and managing specialist service portfolios.
• An effective communicator able to partner with stakeholders at all levels.
• Highly organised, commercially astute, and confident working with fast-paced operational settings.
• Comfortable balancing strategic thinking with hands-on operational leadership.

Why Join SRG?

As a long‑standing Australian retail success story, Spotlight Group continues to grow and evolve. This role offers the opportunity to shape the future of our facilities function and make a meaningful impact across our store network.

Our team members enjoy:

• A competitive salary and profit-sharing scheme.
• Generous staff discounts across all our brands.
• Clear pathways for career progression and personal development.
• Access to our Employee Assistance Program (EAP) and other great benefits.

Who We Are

Spotlight Group Holdings (“SGH”) is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Direct Investments and the Spotlight Charitable Foundation. Comprising of the long term existing iconic brands in Spotlight, Anaconda and Harris Scarfe, SRG is acknowledged as the market leaders within the Australian retail Space.

Apply Now!

If you're an experienced Facilities Operations Manager ready to make a significant impact within an iconic Australian retailer, we'd love to hear from you.

You must have unrestricted working rights in Australia to be considered for this position 

Only shortlisted candidates will be contacted
No agency enquiries or applications please