Connected Teams and Operations Manager

The Manager – Advisory Connected Teams + Operations enables PwC Australia’s Advisory business by supporting the operation and governance of its offshore workforce while contributing to the broader Advisory Operations agenda. The role sits at the intersection of business demand, workforce planning, financial governance, and operational delivery, as well as supporting Advisory leaders to execute strategic priorities through operational excellence, effective change support, and strong stakeholder management. 

Reporting to the Connected teams + Operations Lead for the Digital Platform, you will be part of a tight knit team. This role is central to making Connected Teams work well for the Australian Advisory business — ensuring offshore capability is available, effectively governed, financially sound, and aligned to what the business truly needs, as well as supporting the Advisory business to ensure operational excellence. 

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You'll work with leading teams, explore new technologies, and unlock your full potential. 

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we're building trust and shaping the future. 

What you'll do: 

• Respond to business requests and questions in relation to Connected Teams 

• Coordinate monthly reporting uploads to enable accurate dashboard reporting;  

• Work with Connected Teams Senior Manager to prepare and update leadership reports, leveraging multiple sources of information including financial dashboards and Salesforce, as well as collaboration with other functions including finance, resource management and Clients & markets.  

• Work with Finance to oversee the management of invoices, including reconciliation against actual time/cost incurred.  

• Liaise with local business teams and offshore solutioning teams to develop and submit required documentation for Client engagements.  

• Support onboarding of new team members into correct Operating Units to ensure accurate reporting.  

• Drafting communications including emails, Viva Engage posts and newsletters.  

• Support regular cadences including team meetings and All Hands/Town Halls 

• Collaboration across PwC with other teams such as Resource Management, Clients & Markets and Finance to support initiatives. 

What we're looking for: 

• A highly organised operator with a strong grasp of governance, cadence management, and execution tracking, able to create structure, maintain a single source of truth, and drive follow-through across multiple priorities and stakeholders.  

• Proven experience supporting senior leadership forums or complex operating environments, with the ability to bring discipline to planning, decision-making, and action management.  

• Solid grasp of technology systems (e.g. M365) with the ability to quickly learn and adopt new tools, including AI, and understand how they can enhance ways of working, streamline operations, and improve productivity.  

• Strong communication skills, with the ability to synthesise information, prepare clear and concise materials, and build trusted, professional relationships with stakeholders at all levels.  

• A proactive self-starter who can work autonomously with minimal direction, while also being a collaborative and reliable team player within a high-performing leader’s office.  

• Demonstrated ability to manage multiple priorities, stakeholders, and deadlines simultaneously in a fast-paced environment, with a track record of delivering high-quality outputs within realistic timeframes.  

• High level of discretion and judgement when handling sensitive or confidential matters, coupled with a pragmatic, solutions-oriented mindset and strong problem-solving capability.  

• Strong attention to detail and a commitment to accuracy, particularly in documentation, reporting, and maintaining institutional knowledge (e.g. decision logs, action trackers, governance artefacts).  

• Experience identifying and implementing operational improvements, with a continuous improvement mindset and a focus on reducing friction and enhancing efficiency across teams. 

What you'll gain: 

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise. 

• Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together. 

• Clear paths for career progression supported by continuous learning and leadership development. 

• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.   

• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life. 

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here. 

Ready to grow here and go further? Join PwC Australia as a Connected Teams Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future. 

We're committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role. 

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.