Commercial Operations Manager

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Shape strategy. Drive performance. Lead growth.

We are seeking an experienced and commercially astute Commercial Operations Manager to join our Industries division and play a key role in driving performance and supporting strategic growth initiatives.

The Role

Reporting to the General Manager – Industries, you will be a trusted commercial advisor, supporting business performance, strategic decision-making, and growth across a diverse portfolio. You will work closely with senior leadership, finance and operational teams to optimise margins, enhance reporting, and deliver impactful commercial insights.

A key aspect of this role includes leading and coordinating mergers and acquisitions (M&A) activities, from identifying opportunities through to due diligence and integration.

Key Responsibilities

• Support development and execution of the Industries commercial strategy
• Drive initiatives to optimise margins, pricing, and return on capital
• Partner with business leaders on budgeting, forecasting, and planning
• Deliver commercial insights, financial modelling, and business case development
• Monitor performance trends and recommend improvements to profitability and efficiency
• Identify and evaluate acquisition opportunities aligned to business strategy
• Support end-to-end M&A processes including due diligence and integration
• Collaborate with internal stakeholders to assess commercial, operational and strategic fit
• Maintain acquisition pipeline reporting and market intelligence
• Provide timely and actionable reporting to senior leadership
• Ensure strong commercial governance and compliance across all activities
• Partner closely with Finance to support accurate reporting and decision-making

About You

You are a commercially driven professional with strong analytical capability and a strategic mindset. You thrive in complex, multi-business environments and are comfortable influencing senior stakeholders.

You will bring:

• Tertiary qualification in Finance, Commerce, Business or similar
• Proven experience in commercial operations, financial management, or business analysis
• Exposure to M&A activities (highly regarded)
• Strong financial modelling and analytical skills (Excel/BI tools)
• Excellent communication and stakeholder engagement skills
• Ability to work both independently and collaboratively
• A proactive, solutions-focused approach

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

•    As a company, we have embraced the shift to flexible work
•    Sustainability is embedded in our culture and the way we do business
•    Paid parental leave
•    Paid time for volunteering day and blood donations
•    Corporate health & wellbeing offers
•    Ongoing learning & development 
•    Career development opportunities (Nationally and Globally)
•    SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.