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Warehouse Supervisor

Lush
1 day ago
Full-time
On-site
Villawood, New South Wales, Australia
$33 - $34 AUD hourly
Warehousing & Logistics
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

Key Info:
  • Job title: Warehouse Supervisor
  • Role type: Permanent Full Time
  • Reports into: Warehouse Manager
  • Location: Villawood, NSW
  • Closing date: 11 June 2026
  • Ideal starting date: As soon as possible

The role
Lush Manufacturing is on the lookout for a motivated and hands-on leader to join our team as a Warehouse Supervisor.

This is a permanent full-time position, working Monday to Friday from 6:54 am to 3:00 pm, with a competitive base pay rate of $33.54 per hour (excluding bonuses and superannuation contributions).

Our factory is located in Villawood, Sydney, with Leightonfield station just a short walk away for those commuting by train.

This is a leadership role responsible for supporting the safe, accurate, and efficient operation of the warehouse. You will lead, coach, and support Warehouse Assistants, Forklift Drivers and other critical roles in the Goods Out department, while ensuring KPIs, stock accuracy, safety, and quality standards are consistently achieved.

Key Responsibilities


  • Supervise daily warehouse operations, ensuring tasks are clearly communicated, prioritised and KPIs are achieved
  • Coach and develop team members, fostering a positive and accountable culture
  • Ensure accurate stock management, including receipting, storage, picking, and dispatch to Lush stores
  • Drive team performance through regular feedback and training, and management of employee relations matters
  • Maintain accurate inventory by conducting regular physical counts, reconciling variances, and updating systems.
  • Ensure compliance with Good Manufacturing Practices (GMP) and maintain product quality standards, addressing discrepancies, damage, or variances.
  • Support recruitment and onboarding of new employees.
  • Oversee Dangerous Goods (DG) handling, documentation and compliance
  • Support continuous improvement initiatives and promote a strong health, safety, and wellbeing culture
  • Assisting with other warehouse-related tasks as needed – we’re a team, and we all pitch in!

Our Perfect Match


  • Has experience leading teams within a warehouse, manufacturing or operational environment
  • Has a current forklift driver's license
  • Is certified in Air and Sea Dangerous Goods (DG) handling (or willingness to obtain), with a strong understanding of relevant regulations
  • Is proficient in Microsoft Office or similar applications.
  • Has strong communication skills and can speak clearly in English.
  • Has proven experience in managing people matters and developing teams, including performance management, conflict resolution, and handling challenging conversations.
  • Is physically able to perform tasks, including standing for 38 hours per week, lifting up to 20kg, and completing manual tasks.
  • Has high attention to detail and strong numerical accuracy
  • Is available to work Monday-Friday (6.54am - 3.00pm).
  • Has full working rights in Australia.
  • Can demonstrate a strong ethical compass and is passionate about our brand values and beliefs

We offer


  • Full training and a supportive learning environment, including an induction day.
  • A progressive work environment that celebrates diversity.
  • Paid birthday leave.
  • A generous discount on LUSH products to keep you smelling and feeling fresh.
  • A welcome pack of LUSH products and eco-friendly goodies.
  • Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.