Senior T&D Operations Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Senior T&D Operations Manager – Welshpool and Forrestfield, WA

About the Role -

We are seeking a highly experienced Senior Operations Manager to lead our Perth-based warehousing and transport operations across Welshpool and Forrestfield. This is a pivotal leadership role responsible for delivering safe, efficient, and profitable logistics services across a diverse portfolio—including general freight and Dangerous Goods—while building strong customer partnerships.

You will play a key role in shaping operational performance, driving continuous improvement, and developing future leaders within the business.

Key Responsibilities -

Leadership & Operations

• Lead end-to-end warehouse and transport operations, including line haul and infield services.

• Drive operational excellence, ensuring services are delivered safely, efficiently, and within contractual parameters.

• Build a strong, high-performing team aligned to business strategy and objectives.

• Champion a culture of accountability, collaboration, and continuous improvement.

Safety & Compliance

• Lead and promote a strong safety-first culture across all operations.

• Ensure compliance with WHS legislation, Dangerous Goods handling, and regulatory requirements.

• Oversee hazard identification, risk management, and incident investigation.

• Participate in audits, safety inspections, and continuous improvement initiatives.

Commercial & Performance

• Deliver on financial targets through cost control, productivity improvements, and revenue growth.

• Develop and monitor KPIs to measure operational and customer performance.

• Partner with customers to enhance service delivery and identify growth opportunities.

• Contribute to innovative solutions that integrate Toll into customer supply chains.

People & Culture

• Develop talent and build leadership capability within the team.

• Provide coaching, training, and performance management.

• Foster a culture aligned with Toll’s values: Customer, Teamwork, Progress, Accountability, Integrity.

• Ensure workforce capability, licensing, and compliance standards are met.

Essential Experience & Skills -

• Extensive experience in supply chain, logistics, warehousing or transport operations.

• Strong leadership and people management capability.

• Demonstrated experience managing large-scale, multi-site operations.

• Solid understanding of HSE requirements and regulatory compliance.

• Financial awareness with the ability to manage budgets and drive profitability.

• Strong problem-solving, stakeholder engagement, and communication skills.

About You

You are a strategic and hands-on leader with a strong background in logistics and supply chain operations. You bring both operational expertise and commercial acumen, with a passion for safety and people leadership.

Why Join Toll?

At Toll, we’re committed to being relentless, collaborative, and courageous in everything we do. You’ll be part of a business that values innovation, safety, and continuous improvement—where you can make a real impact and grow your career.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.