Senior Event Operations Manager

The Fresh Collective is seeking a passionate, experienced, and people‑focused Senior Event Operations Manager to lead and inspire our front‑of‑house service teams across our Brisbane venues. This leadership role is central to delivering premium guest experiences and driving operational excellence across multiple high‑profile sites.

You will oversee day‑to‑day service delivery, mentor and develop on‑site teams, and ensure our events and hospitality operations consistently reflect The Fresh Collective’s commitment to quality, professionalism, and creativity

BENEFITS

• Package: $90K – $100K + super
• Work closely with a highly successful & professional team
• Opportunity to work across multiple locations
• Potential opportunities for career growth and advancement within a highly regarded hospitality group
• Staff discounts at venues and events across Fresh’s venues Australia wide
• Paid Annual leave

THE ROLE

•           Ideal for senior hospitality leaders with extensive experience in events and functions

•           Responsible for delivering consistently exceptional customer experiences

•           Reports directly to the General Manager, Queensland

•           Oversees all event service operations, including setup, execution, and pack down for both onsite and offsite events

•           Leads and mentors a team of supervisors and service staff

•           Collaborates closely with clients and the culinary team to ensure seamless event delivery

•           Core roster: Tuesday–Thursday daytime, plus Friday and Saturday evening service

•           Five‑day rotating roster

ESSENTIALS

• Over 3 years’ experience managing front‑of‑house function & event food and beverage teams, directing all aspects of event delivery, staff development, and service execution. Skilled in a wide range of event service styles and recognised for maintaining exceptional service quality in high‑pressure hospitality settings
• Exceptional attention to detail and quality
• Strong commitment to accuracy and high standards
• Highly effective communicator, skilled in both written and verbal interactions, with strong proficiency in administrative processes, documentation, and organisational support
• Skilled in building team capability through coaching, structured training, and a supportive leadership style
• Highly organised with strong administrative and time management skills
• Current RSA and RMLV
• Full-time Australian working rights
• Commitment to a long-term role (minimum 2 years preferred)

ABOUT US

The Fresh Collective is a Sydney based hospitality group also operating in Brisbane, Canberra and Perth, delivering exceptional experiences and premium food and beverage across a range of venues.

With a dedicated team of experienced chefs and hospitality professionals, Fresh has become the go-to for premium service and dining experiences.