Scheduler
Team Global ExpressTeam Global Express is looking for a highly organised and customer-focused Scheduler to join our operations team based in Rosehill, NSW.
This is a fast-paced Monday to Friday role where you will coordinate deliveries, returns, and relocation movements while ensuring customers receive a consistent and reliable service experience.
You’ll work closely with customers, drivers, operations teams, and external service providers to ensure all deliveries and schedules are managed accurately and efficiently.
Working Hours
Monday to Friday - 8 AM - 4 PM (Require Flexibility)
About the Role
As a Scheduler, you will play a key role in coordinating transport activities, managing delivery schedules, and ensuring operational requirements are communicated effectively to all stakeholders.
You will also support tracking, reporting, customer communication, and system updates across multiple operational platforms.
Key Responsibilities
- Coordinate deliveries, returns, and relocation activities within required service timeframes
- Schedule Team Global Express and external transport resources efficiently
- Receive inbound calls and make outbound calls/emails to customers and end users
- Communicate delivery schedules, updates, and operational requirements clearly
- Enter and maintain accurate delivery information within CRM, ERP, and TMS systems
- Ensure delivery schedules are accurately managed within operational systems
- Monitor and track deliveries through to completion
- Process customer notifications in line with agreed service standards
- Complete operational reports and documentation as required
- Maintain strong communication with customers and stakeholders
- Support a strong safety-first culture and comply with TGE safety procedures
About You
- Previous experience in transport, logistics, scheduling, dispatch, or allocation
- Strong customer service and communication skills
- Ability to work under pressure and manage competing priorities
- High attention to detail and strong organisational skills
- Ability to work autonomously and problem solve effectively
- Strong stakeholder management capability
- Intermediate Microsoft Office skills including Word and Excel
- Exposure to transport or operational systems highly regarded
- Understanding of KPI reporting and operational performance measures
If you enjoy working in a dynamic operations environment and take pride in delivering excellent customer outcomes, we would love to hear from you.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.