Retail Risk Manager
Page UpStep into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve - creating beautiful, feminine fashion underpinned by strong commercial thinking and global sourcing expertise.
THE PERKS WE OFFER YOU
As a valued member of the Forever New family, you'll enjoy a wide range of rewards and benefits, and be part of a team that genuinely values your contribution:
- A generous 40% employee discount (plus regular discounts for family and friends)
- Daily subsidised coffee and lunch from our in-house café
- Loyalty and birthday leave to celebrate the moments that matter
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Balance career and family with our parental leave benefits
- Recruitment referral incentives to help us find great people
- Wellbeing and sustainability programs to support you and the planet
- Ongoing learning and development opportunities
- Service awards and recognition initiatives
- Subsidised car parking for a smooth commute
- A vibrant head office in Richmond – Melbourne’s creative hub
- The chance to be part of a truly global brand, spanning 5 continents
YOUR DREAM OPPORTUNITY
At Forever New, we’re looking for a commercially minded Retail Risk Manager to drive stock integrity, minimise shrinkage and lead investigations across our store network. You’ll partner closely with Retail, Finance and Supply Chain teams to deliver impactful risk strategies that support business growth.
- Driving stock accuracy and shrinkage reduction initiatives across your region
- Conducting compliance audits and delivering actionable insights
- Leading theft and fraud investigations, including liaising with police and external partners
- Analysing RFID data, stock movements and risk trends
- Delivering retail risk training to Store and Leadership teams
- Identifying vulnerabilities and implementing practical, preventative solutions
WHY YOU'LL LOVE THIS ROLE
- Own risk strategy across a multi-site retail portfolio
- Be highly visible in stores, driving real operational impact
- Partner with senior leaders and influence change
- Work for a global brand with a strong customer-first culture
SKILLS AND EXPERIENCE YOU'LL BRING
- Proven experience in retail risk, loss prevention or investigations
- Strong understanding of inventory management and shrinkage control
- Ability to analyse data and identify fraud or irregular activity
- Confidence working cross-functionally with multiple stakeholders
- Experience in multi-site retail environments
- Strong communication and influencing skills
- Commercial, analytical and solutions-focused
- Hands-on and comfortable operating in a fast-paced environment
- Naturally builds relationships and drives accountability
- Proactive with a strong sense of ownership
- Calm under pressure with strong problem-solving capability
ADDITIONAL DETAILS
- Full-time opportunity
- This is a field-based role with some interstate travel required.
- Opportunity to contribute to a growing global retail business
OUR VALUES
Whether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:
- Think Customer
- Respect for All
- Keep it Simple
- Take Responsibility
- Act with Pace
If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.
LOCATION: Melbourne, Victoria