Business Development Manager & Service Technician Planner

This is a unique role that blends Sales and Administration to support with growth and efficient operations. As a Business Development Manager and Service Technician Planner, your week will focus on tapping into the market to build new business and continue to deliver on the compelling customer offer.

Working with the Sales Team, you will proactively identify opportunities to convert leads and drive growth in lifting and rigging product categories. Operating within a small, collaborative team, you will also be allocated time each week to act as the Field Service Planner to ensure effective scheduling, coordination and administration support for our Service Technicians.

Your contribution will play a vital role in enhancing customer satisfaction, improving operational efficiency and supporting the branch’s overall commercial performance.

What’s involved in the role:

• Identify opportunities for business growth to convert leads within the defined market
• Develop a strong sales pipeline to ensure the achievement of targets
• Support at a local level relevant planned marketing and technical campaigns
• Liaise and coordinate the schedule of service technicians to customer sites
• Resolve customer interactions end to end via phone and email
• Coordinate travel as required for technicians (including flights and accommodation)
• Ensure technicians are compliant for customer site though site access databases

Some of the skills required:

• Previous experience in a BDM or Sales role
• Experience with planning and scheduling
• Proactive and ambitious mindset to build upon existing presence
• Ability to foster meaningful relationships with customers
• Self-directed, initiative-taking multi-tasker with strong attention to detail
• High level written and verbal communication
• A full, unrestricted Australian drivers license
• Technical knowledge in an industrial/mining environment advantageous

What’s in it for you:

This is a permanent, full-time opportunity and will be based at Bullivants Emerald. Given the nature of this role there will be the requirement to travel across the designated territory.

• Tools of trade (including vehicle) provided
• A supportive network of stakeholders
• Work in a role with variety where no two days are the same
• Salary package with some great incentives
• Great perks including retail and corporate discounts
• Opportunities to grow and develop your career

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

Next Steps

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

Bullivants does not accept unsolicited applications. All applications should be made directly through the Bullivants Careers website.