Operations Manager - VIC - Office Leasing
JLLJLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join JLL's dynamic Victorian Office Leasing team as Operations Manager – a pivotal role supporting high-performance operations and strategic growth initiatives. Working alongside a high-calibre team, you'll drive operational excellence, enhance client delivery, and play a key role in the continued success of our market-leading leasing platform.
What You'll Do:
Strategic Operations Support
Partner with leadership to implement best-practice processes and drive team productivity
Manage deal tracking, monthly fee forecasting, and budget reporting
Oversee CRM systems, maintaining accurate marketing lists, deal pipelines, and fee records
Coordinate vendor creation, trust account management, and agency agreement preparation
Marketing & Campaign Management
Lead end to end marketing campaigns including photography, signage, online portals, and social media
Collaborate with JLL Business Services (JBS) to produce high-quality pitch materials, presentations, information memorandums, and brochures
Organise impactful team and client events that enhance market presence and brand visibility
Team Enablement
Run weekly team meetings with clear documentation and action tracking
Support recruitment initiatives alongside HR and leadership
Streamline onboarding and training processes to set new team members up for success
Foster a positive, collaborative team culture focused on continuous improvement
Administrative Excellence
Provide executive support to Directors including diary management and travel coordination
Process invoices and manage monthly corporate card reconciliations
Ensure compliance and adoption of JLL's Business Services platforms and tools
What You'll Bring:
Essential
3+ years' experience in operations and marketing roles
Strong written and verbal communication skills with exceptional attention to detail
Creative mindset with proven marketing capability
Outstanding organisational and project management skills
Ability to manage competing priorities and tight deadlines
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Experience with Canva
Highly Regarded
Background in property or commercial real estate agency
Degree or post-graduate qualification in Business Administration
Knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator)
What JLL Can Offer You:
Premium office space and workplace perks. Enjoy all the complimentary barista beverages of your choice in a collaborative environment that supports your professional growth
Recognition benefits
Corporate discounts and offers
'You' Days
Health & Wellbeing programs
Learning & Development platforms
Mentorship from industry-leading professionals
Paid time off for volunteer work
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Please apply quoting job reference number REQ495483.
Location:
On-site –Melbourne, VICIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.