Operations Manager (DDSO5)
Scope Australia
Full-time
On-site
Vic, Australia
Construction Management
About The Role
Join our Accommodation Services team as an Operations Manager (DDSO5) in Wangaratta and be a part of the North East Regional team in this exciting Fixed-Term, Full-Time opportunity.
This role will be responsible for leading an area of residential services, managing employees and supporting our customers.
This is a highly rewarding role working for an organisation that supports people with a disability in an inclusive and individualised way.
Position details
- Work Location: Wangaratta Office
- Employment Type: Fixed Term Full Time
- Entity: Home@Scope
- Total hours per Fortnight: 76
- Classification: (Operations Manager) DDSO5
About You
To be successful in this role, you will demonstrate:
- Proven leadership experience in the disability or community sector, with a strong focus on team development, accountability, and delivering person-centred support.
- Excellent professional communication skills – both written and verbal – with the ability to engage respectfully and effectively across teams and stakeholders.
- A genuine, values-based approach to connecting with people, motivating teams, and leading through change and growth.
- A proactive approach to client acquisition, intake, and retention, ensuring a seamless and positive experience for both new and existing clients.
- A hands-on leadership style – this is a non-hybrid role, with fortnightly (minimum) site visits required.
- Demonstrated experience supporting individuals with behaviours of concern, with a strong understanding of positive behaviour support in practice.
- Confidence in leading through change, navigating challenges while keeping your team engaged and focused.
- A collaborative mindset, with the ability to build strong partnerships across departments to support both operational and strategic goals.
- An Advanced Diploma of Disability ( or equivalence) is required for this role
Position Description: Operations Manager.pdf
Applications Close: Thursday, 5 March 2026
Please direct enquiries to Sandy Vergara (Acting) Senior Manager - Zone D via email: svergara@scopeaust.org.au
If at any time you require us to adjust our recruitment process to meet your individual needs please email careers@scopeaust.org.au