Operations Manager

Operations Manager – Sydney (CBD & Ultimo)
Location: Sydney, NSW (BGIS Head Office & Client Site – Ultimo)
Company: BGIS, Strategic National Infrastructure Portfolio
Employment Type: Full-Time, Permanent, Hybrid (4 days office/site, 1 day WFH)

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About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across complex and critical environments. We are committed to safety, collaboration, and delivering high-quality outcomes for our clients and communities.

Purpose of the Role

BGIS is seeking an experienced Operations Manager to support the delivery of strategic asset maintenance management, compliance, and lifecycle performance across a key national infrastructure portfolio.

This is a highly client-facing role, working across both BGIS Sydney Head Office and a major client site in Ultimo. The environment is fast-paced and highly engaged, requiring someone who is confident, composed, and able to build strong working relationships with a diverse range of stakeholders.

Reporting across the Account Manager, you will play a key role in shaping asset maintenance strategy, supporting compliance outcomes, and helping drive continuous improvement across operational and financial performance.

The ideal candidate is calm, thoughtful, detail-oriented, and confident working with a range of stakeholders. You enjoy bringing structure to complexity, building trusted relationships, and contributing to solutions that improve outcomes over time.

Key Responsibilities

• Support delivery of asset maintenance strategy and compliance across a multi-site portfolio 
• Analyse asset condition data, lifecycle planning, and maintenance backlogs 
• Ensure compliance obligations are met in line with contractual and regulatory requirements 
• Support operational teams with the implementation of maintenance initiatives and improvements 
• Work closely with Finance to support accurate reporting, budgeting, and expenditure tracking 
• Help strengthen asset management frameworks and system processes 
• Engage with client stakeholders to support alignment, communication, and service delivery outcomes 
• Contribute to ongoing improvements in operational performance and service quality 

Education, Experience & Skills

Essential:

• Experience in facilities management, property, or integrated services environments 
• Experience working with subcontractors and operational service teams 
• Understanding of technical legislation relating to building and facilities maintenance 
• Experience supporting compliance and asset maintenance activities 
• Strong stakeholder engagement and communication skills 
• Tertiary qualification in Property, Business, Commerce, Engineering or related field (or equivalent experience) 

Desirable:

• Experience with multi-site portfolios or complex operational environments 
• Familiarity with CMMS systems and asset data reporting 
• Additional qualifications in Facilities Management or Project Management 

Workplace Flexibility

This role is based between BGIS Sydney CBD Head Office and a key client site in Ultimo, with a 50/50 split. The arrangement is 4 days in office/site and 1 day working from home.

Why Join BGIS?

Key Benefits Include:
✔ Spot recognition vouchers and $2,000 employee referral bonus
✔ Access to Flare discounts across retailers, utilities, and more
✔ Fitness Passport for you and your family
✔ Employee Assistance Program (EAP) and wellbeing support
✔ Leadership development programs and internal career pathways
✔ Opportunity to contribute to a nationally significant and evolving portfolio

BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. With over 12,000 employees worldwide, we support more than 50,000 facilities across government, healthcare, and critical infrastructure sectors.

How to Apply

If you are a confident and experienced operations professional who enjoys working in dynamic environments and building strong stakeholder relationships, we would love to hear from you.

BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Eligibility

Applicants must hold full working rights in Australia.

Apply Now

Be part of a workplace that values collaboration, safety, continuous improvement, and meaningful outcomes.

Explore more opportunities at https://apac.bgis.com