Medical Workforce Coordinator
Mercy Health AustraliaEmployment Type: Permanent Full time
Hours: 80 Hours per fortnight including ADO
Salary: HS3 classification as per EBA, $37.68 - $41.65 per hour
Location: Flexible work location - choose to work from our Heidelberg or Werribee campuses, complemented by work‑from‑home.
Application: resume and cover letter specifying preferred work location
Contact: For enquiries or a copy of the Position Description contact Angela Germech, Acting Director Medical Workforce Email: GermechA@mercy.com.au
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.
As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.
At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health, and help our teams deliver even greater outcomes.
Support and shape the medical workforce that delivers exceptional care.
About the opportunity
The Medical Workforce Unit is seeking skilled and motivated administrators who are ready to take the next step in their career and play a key role in supporting our Senior Medical Staff..
This is an exciting opportunity to join a dynamic, collegial team at the centre of medical workforce governance and operations. As a Medical Workforce Coordinator – Senior Medical Staff, you will work closely with senior clinicians, the Chief Medical Office, and a range of corporate stakeholders to provides end‑to‑end management and specialist support across the full Senior Medical Staff (SMS) employment lifecycle from recruitment and credentialing through to rostering and pay.
If you enjoy working in a complex, fast paced environment, have a strong attention to detail, and are interested in broadening your experience into medical workforce, governance, or senior clinician support, we would love to hear from you.
Prior medical workforce experience is welcome but not essential — we are keen to hear from administrators who bring strong organisational skills, sound judgement and a willingness to learn and develop in a specialised area of health administration.
What you'll do
Coordinate end‑to‑end Senior Medical workforce processes, including recruitment, contracting, credentialing and roster-to-pay activities along with workforce governance standards.
Preparing Senior Medical Staff Daily Work Schedules and Salary Schedules, which form critical components of SMS employment contracts.
Ensuring Senior Medical Staff receive a coordinated, positive, and professional workforce experience.
Acting as a central point of contact for SMS workforce matters, providing clear, accurate, and timely advice to both clinical and corporate stakeholders.
Ensuring compliance with relevant policies, enterprise agreements, and credentialing requirements.
What you’ll bring
You will thrive in this role if you enjoy working with complex workflows, building strong relationships and delivering high‑quality administrative support in a fast‑paced environment. You bring:
Experience in medical administration, HR, payroll, finance or hospital operations (3–5+ years preferred)
Strong coordination skills and the ability to manage competing priorities with accuracy
Excellent interpersonal and communication skills
Excellent attention to detail, time‑management and problem‑solving skills
A compassionate, flexible and positive approach to supporting colleagues and delivering high‑quality service outcomes
Understanding of medical enterprise agreements and entitlements, as well as experience coordinating and rostering medical staff, including managing daily duty rosters, leave, and unplanned absences will be well regarded.
You will also be required to provide evidence of, or in the process of obtaining:
A current Police Record Check and Working with Children Check.
Proof of current influenza vaccination and other vaccination status consistent with public health orders.
Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply now
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.