City Fertility is seeking an energetic and values‑driven HR Coordinator who thrives in a supportive, fast‑paced environment. As the welcoming first point of contact for HR queries, you will play an essential role in ensuring every employee feels heard, respected and supported. If you enjoy detail‑oriented work, meaningful relationships and contributing to a purpose‑driven national healthcare organisation, this role is an ideal next step in your HR career.
About City Fertility
Over 21,000 babies and countless smiles for more than 21 years
Established in 2003, City Fertility is one of Australia’s leading IVF and fertility service groups, providing seamless, patient‑centred care across the full fertility spectrum. Our rigorous clinical protocols, personalised approach and dedication to quality ensure the best possible experience for every patient.
As a proud member of the CHA IVF global network, we benefit from over 35 years of internationally recognised reproductive medicine expertise. This partnership gives our teams access to world‑leading research, innovation and clinical excellence, brought to life through compassionate, local care.
Position Purpose
The HR Coordinator plays a pivotal role in delivering consistent, timely and compassionate Human Resources support across City Fertility’s national network. As a key first‑line contact for HR enquiries, you provide clear, respectful and solutions‑focused guidance that underpins our commitment to high‑quality patient care.
Working closely with the People & Culture team, you will coordinate recruitment processes, onboarding logistics, HRIS data integrity, compliance tracking and a wide range of HR administration. Every aspect of your work supports our people, who, in turn, support patients through one of the most significant journeys of their lives.
Key Responsibilities
- Manage the HR inbox with a 24‑hour SLA, delivering timely, respectful and accurate responses aligned with SOPs
- Coordinate end‑to‑end recruitment logistics, including advertising, scheduling, screening, compliance and candidate experience
- Prepare employment contracts, variations and onboarding documentation with accuracy and compliance
- Maintain HRIS data integrity, process updates and support upcoming system transitions
- Track probation, visa, compliance and working rights documentation, ensuring secure and auditable records
- Coordinate Day One onboarding readiness including systems, documentation and communication with hiring managers
- Support WHS and Return‑to‑Work administrative processes
- Provide administrative support for learning and development, including enrolments, reporting and records
- Prepare routine HR correspondence, reports and dashboards
- Maintain organised and compliant digital employee files
- Support cyclical HR activities including performance reviews, remuneration and workforce surveys
- Build positive, values‑aligned relationships with employees and managers
- Contribute to continuous improvement initiatives that enhance HR service delivery and employee experience
- Model City Fertility’s organisational values in all interactions
What We Are Looking For
You will bring:
- Demonstrated experience providing HR coordination support, including shared inbox management and recruitment/onboarding administration
- Understanding of Australian employment, privacy and compliance requirements, applying sound judgement and confidentiality
- Strong attention to detail, organisation and task management skills in a fast‑paced, service‑oriented environment
- Well‑developed written and verbal communication skills, with the ability to build respectful and professional relationships
- Relevant qualifications in Human Resources, Business or equivalent experience within a regulated environment
Why Join Us?
At City Fertility, you will join a progressive, people‑centred organisation that values compassion, quality, collaboration and meaningful impact. We offer:
- A supportive team committed to your growth and wellbeing
- Opportunities to develop your HR career in a national healthcare organisation
- A culture that celebrates diversity, inclusion and respectful communication
- Access to global expertise through the CHA IVF network
- The chance to make an impact by supporting teams who help families achieve their dream of parenthood
Ready to Make a Difference?
If you are passionate about delivering high quality HR support and want to be part of an organisation that truly changes lives, we would love to hear from you.
Click Apply and submit your resume and cover letter (including contact details for two referees) today.
You can also explore all opportunities with us here: https://www.cityfertility.com.au/about-us/career-opportunities/
For further information, please contact hr@cityfertility.com.au for a confidential discussion.
Applications will be reviewed as received.
# City Fertility is an equal opportunity employer committed to inclusion and diversity. We welcome applicants from all backgrounds and experiences.
# Applicants must be legally entitled to work in Australia. Successful candidates may be required to provide proof of immunisations and vaccinations in accordance with role requirements.
