HR Coordinator

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Ongoing Full Time (80 hrs/fn + ADO)
• Managers and Administrative Workers Grade 2
• Located at The Alfred
• Great staff benefits!

The Department

Alfred Health People & Culture is responsible for the overall delivery of numerous Human Resources related services to the organisation. People & Culture incorporates HR Services, Organisational Development and Safety and Wellbeing. The HR Services team includes Employee Relations, Recruitment, HR Systems and HR Business Partnering and Advisory Services. This group is responsible for providing strategic and day to day HR advice and services on a range of issues, including workforce planning, policy interpretation, legislative compliance in relation to industrial agreements, performance management advice, end-to-end attraction of talent and recruitment services, retention initiatives and general HR advice to employees and managers alike.

The Role

The HR Coordinator is a key role within the HR Business Partnering and Advosry team in Alfred Care Groups centralised employee enquiry and advice service. The HR Coordinator is the central and significant point of contact for all employee enquiries for action within a timely response. The role is pivotal in creating a positive impression to both Alfred employees and our external customers (where appropriate). This role advises employees and line managers on matters related to employment and entitlement matters, including advice on Enterprise Agreement interpretation. The HR Coordinator will provide support to the HR Business Partners as well as Alfred Health Managers & Employees with regards to HR related issues. They are responsible for the provision of accurate advice, liaising with their colleagues in Recruitment & On-boarding, HRIS, Business Partnering, Employee Relations and OHS when enquiries / issues / matters require expert advice, etc. The primary focuses for the HR Advice Coordinator is to ensure all email enquiries and employee compliance matters are dealt with in a timely manner. The HR Coordinator is the first point of contact for all employee and management matters raised through the HR inbox and HR Advice line.

Key duties and responsibilities:

• Provide expert and accurate advice to managers and employees related to Bayside Health’s policies, guidelines and agreements.
• Escalate enquiries to the relevant team (e.g. HR Business Partners or Employee Relations) as required.
• Maintain the HR Team group inbox by responding to employee queries or escalating them to the correct teams/contacts when necessary.
• Being the main point of contact for the HR Advice Line and responding to calls in a timely manner.
• Handling of all enquiries for functions (such as monthly orientation sessions, length of service awards, etc) within the Human Resources department, providing ‘triage’ advice to Alfred Care Group staff and managers as appropriate.
• Ensure information within the employee advice centralised service is maintained and up to date in respect of frequently asked questions, forms, processes, courses and portfolios of HR contacts.
• Deliver the administrative components of parental leave applications, reclassifications, variations, terminations and other associated changes to employee details and changes as required. • Writing employment letters such as confirmation of employment. Also, receiving Certificates & Statements of service from current employees and interpreting/applying them in line with the relevant Enterprise Agreement and Bayside Health’s policies and procedures. 

Skills/Qualifications Required 

Essential

• Human Resources or equivalent qualification (or working towards this)
• Experience in the provision of HR advice and coordination in a corporate environment
• A basic working understanding of industrial legislation and employment law principles
• Exceptional communication skills
• Strong administrative skills
• Strong computer skills, including experience with database maintenance
• Ability to apply critical thinking to complex issues and problem solve

Desirable

• Exposure to HR environment within public health

Staff Benefits

• Workplace flexibitly
• Monthly Accrude Day Off off in addition to 5x weeks of annual leave per year
• Generous salary packaging and novated leasing are available through Maxxia
• Onsite child care services
• Onsite staff gym, a payroll deductible expense

Please send all enquiries to Adrian Cox - Manager, HR Business Partnering and Advisory Services ad.cox@alfred.org.au

Applications Close: 11pm AEDT, Tuesday 31 March 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.