Conference and Events Operations Manager

We are seeking an experienced and dynamic Conference & Events Operations Manager to lead and elevate our Conference & Events operations. This is a hands‑on senior operational leadership role, suited to someone who thrives in a fast‑paced, premium environment and leads from the front.Introducing Chapter PlaceChapter Place is a destination residential conference and events venue unlike anything else in Victoria. Now proudly three years established, it has firmly cemented its reputation as one of the state’s most distinctive and in‑demand conference, events and wedding venues.Following a $1B redevelopment, Chapter Place offers nine exceptional, character‑filled event spaces, drawing inspiration from Australia’s finest regional MICE venues — all just 20 minutes from Melbourne’s CBD and Airport.“Unique” may be an overused word, but it feels entirely appropriate when describing a 170‑year‑old, castle‑esque building with soaring 10‑metre ceilings, rich history and unforgettable atmosphere.These walls have seen it all and now, under your leadership, they’ll continue to host standout conferences, weddings and events that set, challenge and redefine industry benchmarks.The Chapter Place PrecinctChapter Place is part of a broader, thriving hospitality precinct, including:The Interlude An urban retreat blending immersive experiences, fascinating history and local storytelling, complemented by premium leisure and dining offerings.Adina Apartment Hotel Pentridge Melbourne 106 spacious studio, one and two‑bedroom apartments, now an established accommodation cornerstone for the precinct and the north of Melbourne.Olivine Wine Bar A curated and award‑winning wine bar experience showcasing a world‑classmaager Australian wine selection. A hidden, intimate space defined by decadent lighting, private booths and a cellar‑style wine list. Australian Wine List of the Year 2023 – Best New List in Australia (Winner).Ready to Take the Lead?What we’re looking for:A winning mindset — consistently bringing your A‑gameGenuine passion for exceptional guest experiencesA resilient, driven and commercially minded leader5+ years’ senior leadership experience in high‑volume conferences, weddings and eventsA hands‑on operator who leads by exampleA collaborative team player who works seamlessly with sales, culinary and back‑of‑house teamWhat You Can Expect:The opportunity to take ownership within a growing, international hospitality groupA key leadership role at a high‑profile, iconic destinationThe chance to shape the next phase of growth and evolution for an already successful operationTo be the face of one of Melbourne’s most talked‑about event venues